Can I use tap water?
Generally, people feel assured when drinking boiled tap water.
The UV fountain comes ready with the sterilization by the UV tube. This can replace high-temperature sterilization. Combined with the filtration by the fountain, it can provide healthy water for pets.
So you can use tap water when using our Fresco Ultra fountain!
- How to turn off the sterilization?
- Can I replace the pump myself?
Does the light from the tube inside the tank cause damage to people and pets?
The UVC ultraviolet light emitted by the UV lamp cannot penetrate plastic or clothing. After being isolated from the tank, outer cases and upper basin of the fountain, and will not cause harm to people or pets.
(Note: When the UV lamp is working, the blue light on the top of the fountain will flash, and the sterilization countdown will also be displayed in the APP. During this period, keep the top cover of the fountain in its place)
- Is it normal to find the interior of the UV fountain is yellowing?
- Does the UV work without being bound to the APP?