Function

What is the voltage? 110v / 240v? what happens if the electricity is cut? is there a battery backup function?

Hi friend, the included adaptor can work on both 110v / 240v, its input voltage range is 100-240v. The fountain works on 5v / 1a DC power only.

When the electricity is cut, if the fountain is connected to a UPS, it will still work for some time; otherwise, it will stop working.
There is no place for putting batteries inside the fountain.
Alternatively, you can connect a 5V/1A power bank between the fountain and the USB power to use it as backup power. But we can not guarantee all power banks in the market can work this way!

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Can you adjust the water flow speed?

The water flow rate is fixed and cannot be adjusted.

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Is there a limit to the number of pets APP can add?

You can add many pets in Petoneer App without limited number.

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Can I add more than one device under one account?

yes.

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Can I add the device under more than one account?

no.

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How much power does it use?

5W max.

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Can I use it without Wi-Fi?

Yes, but you can only use very limited functions on the APP.

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What is TDS?

Total dissolved solids (TDS) comprise inorganic salts (principally calcium, magnesium, potassium, sodium, bicarbonates, chlorides, and sulfates) and some small amounts of organic matter that are dissolved in water.The higher the TDS levels in the water, the greater the probability of harmful contaminants in the water. Normally, the TDS value of purified water is 1. TDS is only one of measures on water quality.

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How can I know water quality?

You can learn water quality by the LED color changing, or read TDS value on the APP.

Blue
(TDS<50 Good)

Green
(TDS>50 Medium)

Orange
(TDS>100 Bad)

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